We place considerable emphasis on customer service ensuring our clients get the help and support they need long after they have taken delivery of their vehicle. This commitment is clearly demonstrated through PMS Service Care – a comprehensive maintenance and repair support service that deals with the client’s specific needs and takes the stress and hassle out of negotiating with dealers and suppliers. We handle all the arrangements, organise payments and collect and return the vehicle to the customer. Service Care is a totally flexible, bespoke client support programme that is charged for, quite simply, only as and when the client chooses to use it.
PMS Service Care offers you:
An in-house team of experienced fleet controllers to ensure costs are pre-authorised in line with the work to be undertaken against agreed dealer labour and parts charges.
PMS Service Care manages garage invoice administration, consolidating all validated costs to the client in a monthly accounting suite of reports, with full cost analysis.
Consumables such as tyres, batteries and exhausts are also supplied through a comprehensive network of national suppliers, and are subject to the same stringent event and cost control.
VAT allowances are managed at source and where applicable are credited prior to invoicing.
To find out more just fill in the form on the Contact Us page requesting more information or call us on 0845 1259 752.